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Last updated: February 25, 2025
Thank you for shopping at Grand Mart.
We value your satisfaction and strive to provide high-quality digital products and services. If you are not completely satisfied with your purchase, we invite you to review our Return and Refund Policy for applicable terms and conditions.
The words where the first letter is capitalized have specific meanings under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
For the purposes of this Return and Refund Policy:
You have the right to cancel your order within 7 days without providing any reason.
The cancellation deadline is 7 days from the date:
To cancel your order, you must notify us with a clear statement via one of the following methods:
📧 Email: contact@grandmart.in
📞 Phone: +91 2269621883
📍 Mailing Address:
Grand Mart,
251, Gali No. 2, Naseerpur Road,
New Subhash Nagar, Sarwat,
Muzaffarnagar – 251001, Uttar Pradesh, India.
Once we receive your cancellation request and the returned Goods, we will initiate a refund within 14 days using the same payment method you used for the order. No additional fees will be charged for the refund.
To qualify for a return, the following conditions must be met:
✅ Return Period: The Goods must have been purchased within the last 7 days.
✅ Packaging: The Goods must be in their original packaging and in unused condition.
The following items cannot be returned:
🚫 Goods made to Your specifications or clearly personalized.
🚫 Items that deteriorate quickly or have expired.
🚫 Goods unsealed after delivery due to health, hygiene, or safety reasons.
🚫 Goods that, after delivery, are inseparably mixed with other items.
We reserve the right to decline returns for items that do not meet our policy requirements.
Only regular-priced Goods are eligible for refunds. Unfortunately, sale items cannot be refunded, unless required by applicable law.
If you wish to return Goods, You are responsible for the return shipping costs and risks.
📍 Return Address:
Grand Mart,
251, Gali No. 2, Naseerpur Road,
New Subhash Nagar, Sarwat,
Muzaffarnagar – 251001, Uttar Pradesh, India.
🚨 Important:
🎁 Gift Purchases:
For any further questions or assistance regarding our Return and Refund Policy, please reach out to us:
📧 Email: contact@grandmart.in
📞 Phone: +91 2269621883
📍 Mailing Address:
Grand Mart,
251, Gali No. 2, Naseerpur Road,
New Subhash Nagar, Sarwat,
Muzaffarnagar – 251001, Uttar Pradesh, India.
We appreciate your trust in Grand Mart and strive to provide the best shopping experience. Thank you for choosing us! 🚀